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Recover contact numbers and sms even if the phone does not turn on. How to recover data from a dead phone How to extract information from a dead phone

The race for fashion sometimes harms comfort - a modern glass smartphone is a rather fragile device. We will talk about how to protect it another time, but today we will talk about ways to extract contacts from the phone book of a broken smartphone.

This operation is not as complicated as it might seem - fortunately, the manufacturers took into account the possibility of damaging the device and put tools in the OS to rescue from phone numbers.

You can pull out contacts in two ways - over the air, without connecting to a computer, and through the ADB interface, to use which the gadget will need to be connected to a PC or laptop. Let's start with the first option.

Method 1: Google Account

For the full functioning of the Android phone, you need to connect a Google account to the device. It has a data synchronization function, in particular, information from the phone book. In this way, you can transfer contacts directly without the participation of a PC, or use a computer. Before starting the procedure, make sure that data synchronization is active on the broken device.

If the display of the phone is damaged, then, most likely, the touchscreen failed along with it. You can control the device without it - just connect a mouse to your smartphone. If the screen is completely broken, then you can try connecting the phone to the TV to display the picture.

Telephone

Direct transfer of information between smartphones is a simple data synchronization.

Done - the numbers have been transferred.

Computer

For a long time, the “corporation of goodness” has been using a single account for all its products, which also stores phone numbers. To access them, you should use a separate service for storing synchronized contacts, which has an export function.

  1. Follow the link above. Sign in to your account if required. After loading the page, you will see the entire list of synchronized contacts.

  2. Select any position, then click on the icon with a minus sign at the top and select "All" to select all saved in the service.

    You can simply select individual contacts if you do not want to restore all synchronized numbers.

  3. Click on the three dots in the toolbar and select an option "Export".

  4. Next, you need to note the export format - to install in a new phone, it is better to use the option "vCard". Select it and click "Export".

  5. Save the file to your computer, then copy it to your new smartphone and import contacts from VCF.

This method is the most functional for transferring numbers from a broken phone. As you can see, the option of transferring phone-to-phone contacts is somewhat simpler, but using "Google Contacts" allows you to do without a broken phone at all: the main thing is that synchronization is active on it.

Method 2: ADB (Root only)

The Android Debug Bridge interface is well known to fans of customization and flashing, but it will also come in handy for users who want to extract contacts from a damaged smartphone. Alas, only owners of rooted devices can use it. If the damaged phone turns on and you can control it, it is recommended to get Root access: this will help save not only contacts, but also many other files.

Before using this method, carry out the preparatory procedures:

  • Turn on USB debugging mode on the damaged smartphone;
  • Download the ADB archive to your computer and unzip it to the root directory of the C: drive;
  • Download and install drivers for your gadget.

Now let's proceed directly to copying the phone book data.


This method is more complicated than the previous one and more time-consuming, but it allows you to pull out contacts even from a completely dead phone. The main thing is that it is normally recognized by the computer.

Solving some problems

The procedures described above do not always go smoothly - difficulties may arise in the process. Let's consider the most frequent ones.

Sync is enabled but contacts are not backed up

A fairly common problem that occurs for many reasons, ranging from banal inattention to a malfunction in Google Services. On our website there is a detailed instruction with a list of ways to fix this problem - visit the link below.

The phone connects to the computer, but is not detected

It is also one of the most common problems. The first thing to do is to check the drivers: it is possible that you did not install them or installed the incorrect version. If everything is in order with the drivers, such a symptom may indicate problems with the connectors or the USB cable. Try reconnecting your phone to a different connector on your computer. If that doesn't help, then try using a different cable to connect. If the replacement of the cable turned out to be ineffective, check the condition of the connectors on the phone and PC: they may be dirty and covered with oxides, which is why the contact is broken. In extreme cases, this behavior means a connector malfunction or problems with the phone’s motherboard - in the latter case, you can’t do anything on your own, you have to contact the service.

Conclusion

We introduced you to the main ways to get numbers out of the phone book on a broken Android device. This procedure is not complicated, but requires the performance of the motherboard and flash memory of the device.

There are several more or less working ways to restore contacts if the phone with a broken screen is functioning and allows you to access the memory.

One of the difficulties is that when you connect your phone to a PC, to manipulate files and access the Android file system, you need to enable USB debugging (USB debugging). Of course, it is impossible to do this on a phone with a broken screen or a non-working touchscreen.

We will describe how to “pull” contacts from Samsung without enabling USB debugging. The advantage of the approach is that you do not need to root the phone, install dubious applications.

Warning. This method will not help if USB data transfer was not initially enabled on the phone.

Step by step instructions for recovery

Owners of Samsung devices are lucky - there is excellent software for restoring and backing up contacts.

All we need is two official programs from Samsung:

  • - a proprietary program for saving a backup copy of messages, SMS, Android user data on a PC
  • Samsung Kies - works in conjunction with Smart Switch, its functions are similar.

It's great if these programs are already installed and you have used them before. If not, follow the next instructions.

1) Download and install (in any order) Smart Switch and Kies on your computer.

2) Launch Smart Switch and back up user data on Android.

Attention! If Smart Switch does not install, you most likely need to download the app on your mobile device as well. To do this, after installing Smart Switch on your PC, you need to click in the center of the screen (you will be asked to confirm the download of files to your phone). It may not be possible to do this the first time, since the actions are performed blindly. If you did everything correctly, the Smart Switch installation process will complete successfully.

3) The backup file - it's called Contact.spb - is available at: C:\Users\[Username]\Documents.

The file with contacts Contact.spb can be opened through the Samsung Kies program, in the “Contacts” tab. Through the main menu, we indicate to the program a file with a backup copy of contacts on a PC. As already mentioned, it is available at C:\Users\[Username]\Documents\Backup\. As a result, Samsung Kies will display all phone numbers and contacts stored on the phone, you can view them with all related information.

4) To save contacts, click the "Save As.." button and select a convenient save format.

The following extensions are available to choose from - .spb, .csv and .vcf. This file can be easily imported to another mobile device or saved to Google Contacts.

This completes the restoration of contacts. By the way, in the same way it is convenient to make backup copies of your phone book on a computer. We recommend doing this regularly.

If Samsung branded software did not help to return contacts

Try also contact recovery apps from 3rd party developers - . Among them there are both paid and free tools. They require root access to work. In most cases, they only work with the working screen of the device.

Got questions? Ask through the feedback form.

And hello again, lovers of new products from the world of gadgets! Many subscribers ask us how to extract information from a broken phone? Like numerous technical devices, a cell phone can fail sooner or later.

In the event of a fall or impact, or careless handling of a mobile phone, it is very easy to damage it. What to do in this case and how to get data from a mobile device if the phone is broken? This will be discussed in our today's blog.

How to extract information from a broken cell phone

One of the easiest ways to extract the necessary "info" from your pet is to use a cloud copy. Owners of other brands of cell phones can also use the "cloud" to retrieve lost data from Samsung, Nokia, NTS or Lenovo, as well as other Android phones.

“Getting” information from a faulty, broken phone is quite difficult. The ability to disassemble a mobile phone may require knowledge of many technical skills. However, you can use special cloud services that will greatly simplify the work of extracting the necessary data from a broken phone.

In order to use "cloud technologies" you need to pre-configure the functionality and it is quite difficult to do this. At the same time, there are a number of ready-made services that are initially installed on Fly, LG, Sony, and other phones. Of these, it is worth highlighting "Google" contacts.

The first thing to do to make your database available from another phone is to add a Google account to another mobile phone. When you connect your smartphone for the first time, during activation you will need to synchronize your smartphone with your Google account.

Select "Existing" or "New" account. To restore all old contacts, you need to specify "Existing", then enter your email and password that you used on your old cell phone.

In the event that the device already has another account, then you first need to enter the "Settings", and then click "Add account". After that, select the device you wish to "pair" with this phone.

For greater security, immediately after copying all the data, you can enter the phone settings, and then quickly remove the account link. To do this, open "Settings", click on the "Google" menu, select an account and click on the "Menu" button. After that, click "Delete account".

Now, you only need to enter the application and all contacts will be loaded.

What to do to pull all contacts using PC

It will not be possible to completely copy all the data to a computer, however, all information can be very easily viewed on a computer monitor. Then it is easy to find the necessary data and write out the necessary information.

To do this, type http://mail.google.com in the address bar. Then you need to enter your email, as well as the password for your Google account. After passing authorization, you will be taken to the Gmail interface. To see the desired telephone contacts, press the key with the image of a handset. It is located at the bottom left of the screen.

By clicking on the magnifying glass icon, you will see 8 phone contacts that are linked to the account. If you start dialing a new phone number or contact name, it will be in your list.

How to "get" information from the phone using the ADB protocol

Is it possible to get the necessary information using a special "protocol"? Of course, yes!

ADB is a special protocol for accessing the Android system. In order to extract information using the ADB protocol, you will need a computer and a USB cable. To use this method, you need to enable the "USB Debugging" function on your smartphone (it is located in Settings" in the "For Developers" section).

To go there, you need to open the “About phone” item and then click on the “Build number” item 10 times. It should only be taken into account that this method is mainly used only by advanced users.

So, in order to download data from a broken phone in this way, you will need a “computer” on the Windows operating system (from version 7 and above), a cell phone that will have the “USB Debugging” function connected with the “Mass Storage” connection mode .

Also, drivers for the phone model must be installed on the PC.

In order to extract the contacts, you should click on "Start", and then enter the value "CMD", but without quotes. After that, the system will prompt you to run "cmd.exe". After agreeing, click on "Enter". A terminal window will open up for you.

Now, move this terminal to the folder with the ADB terminal. Type "cdX://adb" followed by "Enter". Instead of X, put the letter of the non-system "screw".

The last thing you need to do is enter the following command "adbpull /data/data/com.android.providers.contacts/databases/contact2.db/home/user/phone_backup/" and then click on "Enter". Now in your folder with the specified terminal there will be a file "contact2.db", where your SQL database will be. If you want to view it, download SQL editors, or use Notepad.

So, today we figured out what to do if the phone does not work. If you like our articles and they are useful, please subscribe to blog updates or be added to groups VC, facebook or Twitter. We are also on youtube channel. See you again and good luck!

dr.fone - Android Data Recovery can amazingly recover deleted files and perform dead phone data recovery on any android device easily follow complicated methods. In the same way, FoneLab can visibly recover data from dead phone and also recover lost data on Android brands.

Well, most of us like accidentally deleted or lost a file in smartphones. There are moments from sad events; we are stuck waiting for our phone or any device to download but no response - ending its data lost. It has also become a problem where old phones, complete memory shutdowns, and even unexplained system crashes can cause our files to be lost. In between these events, we may lose important files, or some files will be deleted. then how can we recover data from a dead phone the easy way?

What's so nice about it in the digital world is that there are now ready-to-use dead phone data recovery tools that can now easily be accessed and possibly used.

Part 1. Why do we need dead phone data recovery?

PCs, phones and other electronic devices lock up or freeze and eventually die due to the following reasons:

  • "Wear"- All electronic devices must time out, no matter how well you take care of your phone. There must be time, the device must be upgraded and replaced.
  • Storage- Lifespan decreases depending on how users handle their devices. Exposure to sunlight, high temperature, water, and damp and other external factors may affect the life of the device.
  • virus infection- More often than not, viruses and other computer errors can affect the speed and performance of your phone. A lot of virus often attack the internal memory of the processing device, causing freezes and system crashes. Other extension files are also targeted for viruses that stop the phone from working. There are also viruses that intentionally delete photos, videos, and other files.
  • configuration incompatibility- Installing applications from untrusted third parties may also cause device freezing or system crash.
  • Memory full- When the phone has reached its maximum capacity, it starts to work slowly and then ends up freezing and dying.
  • Several apps are running- Phones have limited capabilities when working with multiple programs. If there are many applications that open at the same time, it often freezes. Imagine a person doing several tedious jobs at one time, thus exhausting a person's effort and energy to perform many activities at one time. Similarly with phones, when the device has difficulty doing all the tasks at the same time, it freezes down or shuts down.
  • Hardware problems- There are cases that parts of the device can cause the phone to freeze and not work properly. Electronic components are very sensitive that when exposed to high temperatures or these parts are misused, the physical parts tend to be destroyed. Therefore, the phone often stops working properly.
  • Other Software Issues- Operating system, system drivers, and updates also cause the phone to die and freeze.

Common ways to fix frozen Andriod phone and locked other devices:

>> restart Force- This is done by forcing the phone to turn off by long pressing the power button. Turning on the phone may allow the phone to work again.

>> Removing the battery- This is only applicable for Samsung or any Android phones where the batteries can be physically removed within a few seconds. After which, put the battery back in place and turn on the phone.

Part 2. Wondershare's Dead Phone Data Recovery - dr.fone Android Data Recovery.

step #2 - Connect your Android device to PC

Step #3 - Launching the Application

>> Click " Recovery from a broken phone". Select the type of file to restore. Then select the current state of the device:


A. "Touch is not working or cannot access the phone"
B. "Black/broken screen"

>> Enter the device name and model.
>> Click the "Next" button. then, "Confirm".

step #4 - Restart (broken) device

>> Turn off the device by holding press and hold these buttons at the same time -
>> then, click " Turn up the volume«.

Step #5 - Continuing the Recovery Process on the Computer Where Android Data Recovery is Installed

>> Click, " recover«.
>> Check the files you want to recover, click the "Recover" button.
>> Wait for the data to be restored, Click "Back".
>> Terminate the process by clicking the " Exit recovery mode«.

Part 3: Recover Data from Dead Phone by FoneLab Aiseesoft for Android.

Most of us will basically do all initial response to frozen or responding devices, and dead phones; we've all tried forced rebooting our phones, pulling out, or forcing a factory restore. This can lead to data loss, deletion of system connections, and among others. But it's not a big problem now. There is a data recovery tool application that can recover your lost data.

FoneLab Aiseesoft for Android Features and Functions:

  • Multifunctional in extracting data from a dead phone on any smartphone conditions: virus cause, system crash, unresponsive screen, blank screen, wet phones/broken phones, and password lock.
  • Efficient recovery of files and other data from the memory / built-in memory and SD memory card of a damaged Android phone (Easy browsing and searching for contacts, call history, photos, videos, other application files, etc. from the internal storage of SD memory cards and smartphone). He may also recover snapchat photos & easily.
  • Allows compatibility with any operating system (Windows, Gingerbread, etc.) and devices for Android phones (almost all kinds of Samsung phones and tablet models).
  • Secured and stress-free data recovery software even for nontechie persons (can fix your phone easily without causing any harm to your smartphone).

step #2 - Connect your phone to your computer

>>Connect the computer and the failed device with a USB wire cable. Make sure the connections between them are stable.

step #3 - Run Dead phone data recovery to recover data from dead phone

>> Click " Broken Phone Android Data Extraction«.


>> Press the Start button if the device's memory or operating system is still working, but there are problems like a broken and stuck touch screen, and forgotten registration data.

But if the phone has problems with the operating system itself, or its system is damaged. Click " Device fix

>> Long press and hold together buttons Volume Down + Main + Power.
>> then, click " Turn up the volume«.
>> Then click, " Start"button.

step #5 - Going back to the computer where FoneLab is installed


>> Select " Messages", and then, select on " Message attachments«.
>> then, click on, "Next". Click on the items you would like to recover or restore.
>> Click on " recover”, which should be saved on the computer.

Life and daily activities of a modern person are strongly associated with mobile assistants - smartphones. The phone has long outgrown its original purpose, and from a simple "dialer" has become a device in which we store all important information. This is especially true for contacts, both personal and work. At the same time, all devices equipped with a touch screen have one drawback in common - their durability. A convenient, functional and powerful smartphone will not always be able to withstand a fall on asphalt or other hard surfaces.

Today we will not talk about how to increase the level of protection of the phone from mechanical damage. We will focus on how to extract contacts from a broken phone. Since it is contacts that are the most valuable and important thing that is stored in the memory of your mobile gadget. But first, a short review of an extremely interesting smartphone model from the promising British brand Wileyfox.

Wileyfox smartphones

This British company introduced its first smartphone model to the market in October 2015. To make themselves known in a highly competitive environment, brand models had to have undeniable advantages. And they received such benefits. All models of Wileyfox smartphones:

  • Work with two SIM cards;
  • Support fourth generation 4G LTE data networks;
  • They have a stylish modern design;
  • Received powerful hardware;
  • Made from high quality components and elements;
  • Differ in reliability and high productivity;
  • They are quite inexpensive.

Thanks to this, the brand quickly found supporters among users, it was noticed and appreciated by market experts. So, already in December 2015, the Wileyfox Swift model becomes the smartphone of the year according to Forbes magazine. In February 2016, the company becomes the winner of the prestigious British Mobile News Awards-2016 in the manufacturer of the year nomination. And in October 2016, the authoritative Internet resource Hi-Tech Mail.ru gives the victory to the Wileyfox Spark + model in the nomination "Best Smartphone under 10 thousand rubles".

Wileyfox Swift 2

This model will not go unnoticed. You will definitely pay attention to the stylish original design. And after you get acquainted with the characteristics, you will immediately understand - this is exactly what you need. Smartphone Wileyfox Swift 2 got everything you need for a modern model: a fingerprint scanner, an NFC module, Glonass, GPS and Assisted GPS navigation modules, a 16-megapixel main and 8-megapixel front camera.

The performance and high speed of command processing is provided by a powerful 8-core Qualcomm Snapdragon 430 MSM8937 processor with an operating frequency of 1.4 GHz. The smartphone also received 2 GB of RAM and 32 GB of internal memory. If necessary, the internal memory of the device can be increased using a microSDXC card (working with cards up to 64 GB is supported).

You can get more detailed information about the model and order it for 9,990 rubles on the official website.

If the smartphone is completely broken and cannot be turned on (not only the screen is damaged), then data recovery will be quite problematic. This will require the availability of specialized equipment and relevant skills. But today, the user has various cloud services at his disposal, to which you can upload information from a still working phone.

Users of Android devices from the first turn on get access to such a service from Google - they are prompted to create a new one or log into their account. But so that you always have the opportunity to restore up-to-date data, do not disable the background synchronization option in the smartphone settings. In this case, you will not have a problem how to extract contacts from a broken Android phone. All you have to do is sign in to your Google account on your computer or another smartphone.

Imagine a situation where your smartphone is broken, but you are not ready to buy a new one yet. Surely, when you first turned it on, you used the system prompts and created your Google account. Thanks to this, all your contacts remain safe, even if the phone is broken, lost or stolen.

If you have an android smartphone at your disposal, albeit not a new one, you can use it to get the information we need. To do this, in the settings, go to the "Add account" tab and synchronize data with this device. After that, in the contact list you can find all the information from your account.

After you save them in a way convenient for you (transfer to another phone via a memory card or just in a notebook), simply delete your account from this device. After that, your data will disappear from it.

Recovering contacts using a computer

This method is also based on the fact that you originally created your Google account. Thanks to this, if you cannot turn on the phone, you have a way to find the desired entry in the contact list. So, how to extract contacts from a broken phone using Google services.

If you do not want to use Google's cloud services or other applications with similar functionality, we recommend that you enable this option in order to be able to restore information from the address book in case of mechanical damage to the device. To work with the ADB protocol, most likely, you will need the help of a specialist. But if you wish, you can deal with this option on your own by reading the relevant sections of the forums dedicated to your smartphone model.

To do this, you will also need a computer with Windows 7 (the protocol is not stable on newer operating systems) and the device itself, connected to the PC using a MicroUSB cable. You will need to install the appropriate set of drivers for the smartphone model on the computer and unpack the PC archive with the ADB terminal.

After connecting the machine to the computer, run “cmd.exe” in the command line, after which a terminal window will open. After that, you need to combine this terminal with the ADB terminal and run the "adb pull" command, after which you will receive a file containing your contacts database on the phone. This file, with the *.db extension, can be opened with a standard Windows notepad.

Conclusion

In order not to have problems with restoring your contact list if your phone is lost or broken, you should take care of backup in advance. And binding to cloud services will greatly facilitate the transition to a new smartphone model. You just need to log into your account from the new device and synchronize the data.